Ordering from Eurosprouts:
You may order 24 hours a day, 7 days a week at our upscale children's boutique eurosprouts.com. Online ordering is straightforward and convenient; simply click the “Add to Cart” button from any product page on the web site and then follow the instructions. If you have a problem ordering please call Digital Bay Media at 727.698.0303 for immediate tech support. Our web development company is great and will help you promply.
Our prices are calculated in U.S. dollars. After an order is placed, an order confirmation will be sent to you immediately via e-mail. Credit cards will be charged at the time of checkout for all items in your shopping cart.
Payment Options: We accept the following forms of payment: Visa, Mastercard, American Express, Discover and PayPal.
Sales Tax:
No sales tax will be charged if the delivery address is located out of the state of Florida. All deliveries in Florida will be charged an7% sales tax on merchandise.
Shipping:
Shipping is only available in the 48 continental states. If you need an item shipped outside of the US, let me know and we'll find out the costs and let you know asap! Dorothy Famiano Designs ships merchandise via UPS, USPS, and FedEx only throughout the United States. Many factors determine which option is used to ship your purchase, including the weight and dimensions of the product. Please note that we are unable to arrange delivery to P.O. boxes.
Delivery Time:
Delivery times vary from product to product. Customized and personalized items also can take up to 2 to 4 weeks depending on which items you are purchasing. Dorothy Famiano Designs will make every effort to expedite your order upon special request, however we work with many fabric vendors therefore shipping schedules may vary. We do however work very hard here and out goal is to have you thrilled doing business with us. We rarely go over two weeks from order to delivery. Some custom items take longer than others.
Backorders:
If you receive notice that an item or items are backordered, you can choose to cancel the order and your card will be refunded for any backordered items that you do not wish to wait for.
Cancellations, Returns & Exchanges:
Dorothy Famiano Designs reserves the right to cancel orders or refuse service to anyone at any time. We reserve the right to cancel orders for items that have been advertised at a wrong price, discounted rate, have incurred an unusually long back order time or have been discontinued. We also reserve the right to cancel any order which were posted to the site with errors of color, style or price. If we cancel your order after we have charged your credit card, we will refund your card the amount charged. Any items that are custom made to order are non-refundable and cannot be returned for any reason other than by report of damage. Therefore a new item will be forwarded to you after damaged item has been returned. All returns and/or exchanges MUST be approved before items are shipped back to us. Dorothy Famiano Designs reserves the right to refuse refund of purchase if this policy is not followed.
*NOTE: If an order is placed and canceled by customer before said item(s) have shipped, Dorothy Famiano Designs reserves the right to recover a chargeback processing fee for such credit card return. Said fee is solely for the recovery of charges that Dorothy Famiano Designs incurs from it's merchant account provider and is not for profit.
Returns & Exchanges on items that are Lost, Delayed or Damaged:
Dorothy Famiano Designs is not responsible for lost, delayed, or damaged items that are being returned. Please send all returns with insurance and delivery confirmation.
Note: All packages sent via UPS or FedEx are traceable and automatically insured for $100. Items sent via US postal Service are not traceable nor insured unless you specifically request those services. You can email us at info@eurosprouts.com
Customer Service:
If you have any further questions or special requests regarding your order, please feel free to contact us.
email: dorothy@eurosprouts.com |
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